Vuno Terms of Service

Welcome to Vuno!

Welcome to Vuno! These Terms of Service (the “Terms”) govern your access to and use of the Vuno platform, a free video service where users can discover, stream, share and explore videos uploaded by creators without paying anything. When you access or use any of our platform Services, you enter into a legally binding agreement with Vuno on the basis of these Terms, and you confirm that you accept all of the provisions set out here. If you cannot agree with any part of these Terms, you should not use our platform Services, and you must stop accessing them at once.

Important Notice

A binding arbitration clause is included in this agreement, and it is described in detail in Section 18. Except for a small number of special dispute types, such as claims that involve intellectual property infringement, both you and Vuno agree that every dispute will be handled through binding arbitration, and both sides waive any right to file or take part in class action lawsuits.

1. Eligibility Requirements

• Minimum Age: Registration for an account, as well as the use of Vuno’s complete set of platform Services, requires you to be eighteen years of age or more. If certain premium features are added at a later date, a higher age limit may apply to them, and you will be informed of this when you first open the relevant feature.
• Legal Capacity: Through your use of Vuno’s services you declare that you possess the full legal capacity needed to form a binding agreement, to abide by every term written in this document, and to act in accordance with all applicable local, national and international laws and regulations.
• Entity Use Authorization: When you access Vuno in the name of a business or a governmental organisation, you state that you hold complete authority to bind that organisation to all of the terms contained in these Terms.
• Minor Access Prohibition: It is strictly forbidden for any individual below the age of eighteen to register an account or to use Vuno’s platform Services. We retain the right to permanently close, without any notice, accounts that we reasonably suspect are run by underage persons.

2. User License

• Personal Use License: A personal, worldwide, royalty-free and non-transferable license is granted to you by Vuno, permitting you to access and use all of our platform Services — including finding trending user-submitted videos, streaming, sharing and browsing content — exclusively for their intended purposes. The license remains in force only for as long as you fully honour every provision of these Terms.
• Automatic Updates: Software updates may be downloaded and installed automatically by our platform Services, covering fixes for video playback issues as well as newly released features. The system settings of your mobile device allow you to switch off automatic updates.
• License Restrictions: Copying, modifying, selling, reverse engineering or sublicensing Vuno’s proprietary software and services is not permitted unless Vuno’s management team has granted its prior written approval.

3. Content License to Vuno

• Ownership of Your Content: When media — including videos, public comments, photos and captions, jointly called “Your Content” — is created, uploaded or shared by you, you keep complete legal ownership of all of it. In parallel, Vuno receives from you a worldwide, royalty-free, sublicensable license to host, store, display, stream, format adjust (for example, optimising video resolution for different device screen sizes) and distribute Your Content. This license exists solely to support the operation, maintenance and improvement of our video platform, including the availability of your uploaded videos to other users.
• License for Public Content: For media posted by you in the public parts of the platform, such as trending video feeds and public comment sections, you provide Vuno with a perpetual, worldwide, royalty-free, sublicensable license to publicly broadcast, display, reproduce and create derivative works from the content. One possible use is featuring your uploaded video in a curated “Top Viral Videos” compilation. This license also permits the display of your full name and profile image next to your published content, and no additional compensation is owed to you for this.
• Content Moderation Rights: Any of Your Content may be reviewed, removed or modified by Vuno at any time — for example, videos that contravene these Terms may be deleted. Even so, we are under no legal obligation to actively monitor every piece of user-generated content on the platform. The sole responsibility for all Your Content posted on Vuno rests with you.
• Advertising Consent: Your agreement is required and given that Vuno may present commercial advertisements across all platform Services, this being the condition on which you obtain free access to video browsing and content sharing features.

4. Your Responsibility for Uploaded Content

• Full Liability for Content: Complete legal responsibility for all Your Content published on Vuno lies with you. It is your duty to ensure that uploaded material neither infringes third-party rights — including the copyright of background music in your videos and trademark rights — nor violates any applicable local or national laws, such as legislation against defamation or obscenity.
• Prohibited Content: Content that is illegal, harmful, discriminatory (based on race, gender, religion or other protected characteristics), graphically violent, sexually explicit, or that encourages harassment, exploitation or criminal activity may not be uploaded or shared. The prohibition likewise extends to child sexual abuse material (CSAM), hate speech, and footage of illegal acts being committed.
• Reporting Violations: Illegal or inappropriate material, such as violent videos, can be reported by you either through our built-in reporting tool or by email to our official service inbox: [email protected]. When a breach of these Terms is confirmed, our team is entitled to remove the violating content and to suspend or terminate the accounts responsible.

5. Privacy of Your Data

The protection of your personal privacy is taken extremely seriously by our team. Within the Vuno mobile application you will find our official Privacy Statement, which explains in detail how your personal data is collected, used and shared by us in connection with our video platform Services. Using any Vuno service means that you give your full consent to all data practices described in that Privacy Statement.

6. Prohibited Conduct

Engaging in any of the following activities while using Vuno’s Services is expressly forbidden:

• Posting abusive comments on other creators’ videos, pretending to be someone else, or otherwise harassing, threatening, intimidating or impersonating other users.
• Interfering with the platform’s security systems, circumventing access controls, or employing automated tools such as bots to scrape video data, inflate video view counts artificially or interfere with the normal functioning of the platform.
• Sending out malicious software, spam messages or unlawful material — including child sexual abuse material (CSAM) — through any part of our platform Services.
• Employing Vuno’s features for commercial ends without the prior written consent of our management team — for example, selling physical goods through video comments or promoting external services.
• Breaching third-party intellectual property rights, for instance by uploading videos that contain copyrighted music without permission or by circumventing the digital rights management (DRM) systems of the platform.
• Being involved in money laundering, fraud or the exploitation of vulnerable people, which covers any activity concerning child sexual abuse material (CSAM) and is dealt with under a strict zero-tolerance policy.

Zero-Tolerance Child Safety Policy

An absolute zero-tolerance policy applies at Vuno to all child sexual abuse material (CSAM) present on our platform. Please report any suspected prohibited material without delay. All related content will be removed by our team, the responsible account will be suspended or permanently banned, and full cooperation will be given to law enforcement authorities during any investigation.

7. Copyright Policy

The intellectual property rights of creators and rights holders are fully respected by Vuno. If, acting in good faith, you consider that content on Vuno — for example a video uploaded by a user — infringes your copyright, please send a written infringement notice to [email protected]. The notice must include all of the following:

• Your signature, provided either physically or electronically.
• A complete description of the copyrighted work that you allege has been infringed.
• The precise location of the infringing material, including the full URLs of the videos involved or instructions for locating them in the app.
• All of your contact information: your name, postal address, telephone number and email address.
• A declaration, made under penalty of perjury, that you genuinely believe the use of the material is not authorised by the copyright owner, its agent, or the law.

Vuno accounts of registered users who repeatedly commit confirmed copyright infringement may be permanently terminated.

8. Account Rules

• Account Security: The safety of your login credentials — including the confidentiality of your password — is your own responsibility. Sharing your login information, or accessing your Vuno account through unauthorized third-party software, is not permitted.
• Account Usage Rules: Registering several duplicate accounts is not allowed unless the official platform guidelines explicitly permit it; accounts may not be sold or transferred, and accounts disabled for policy violations may not be reactivated.
• Reporting Unauthorized Access: Should you detect signs of unauthorised access to your account, such as unknown videos uploaded without your involvement, our support team should be contacted without delay at [email protected].

9. Content Moderation

• Automated and Human Review: Two review systems are operated by Vuno: automated content detection software, which is designed to identify violent or sexually explicit video content, and trained human moderators, who examine all published content for policy violations. Nevertheless, we are unable to guarantee that every type of prohibited content uploaded by users will be detected with 100% accuracy.
• User Reporting: Inappropriate material, including harmful videos and spam comments, can be flagged by you using our built-in reporting tool. The aim of our moderation team is to complete the review of every reported violation within 24 hours, and removing violating content or issuing temporary or permanent account suspensions may follow once a policy breach is confirmed.

10. In-App Purchases and Payments

In the future Vuno may launch optional premium features or virtual products — for instance ad-free video streaming or access to exclusive locked trending content. In that case:

• Transparent Pricing: Before you complete any purchase, every price will be shown to you clearly. Authorized third-party payment providers, such as the Apple App Store and Google Play Store, will handle all payment processing.
• No Refund Policy: All purchases, once completed, are final and non-refundable, except where consumer protection legislation such as EU consumer regulations requires otherwise. Every subscription renews automatically unless you cancel it through your app store account at least twenty-four hours before the next billing date. No refund for the unused portion of your current subscription period is available as a result of cancellation.
• EU Consumer Rights: Within fourteen calendar days of purchase, users residing in the European Union may request a full refund for subscription purchases. This right exists only if you have not accessed or used any premium features during that fourteen-day period.

11. Mobile Data Charges

All mobile data charges, text messaging fees and other telecommunications costs arising from your use of Vuno’s Services — for instance streaming videos or uploading videos over a cellular network — are your responsibility. For information about data rates and billing, please contact your mobile service provider.

12. Anti-Slavery and Anti-Human Trafficking Policy

Slavery in all its forms, human trafficking and the exploitation of vulnerable people are prohibited by Vuno. Suspected violations can be reported to our official email address [email protected]. A full investigation will be conducted by our management team, all violating content will be removed, and full cooperation with the relevant law enforcement authorities will be provided.

13. Anti-Fraud and Compliance

• Scam Prevention: Money should not be sent, financial information such as credit card details should not be shared, and suspicious financial transactions with other platform users should not be entered into. All confirmed scams — for example, users requesting payment through video comments — should be reported to our service inbox at [email protected].
• Anti-Money Laundering (AML) Compliance: In order to satisfy mandatory anti-money laundering legal requirements, Vuno may ask you for government-issued identity documents. Your account access may be temporarily suspended if you refuse or fail to provide the identification requested.

14. Service Changes and Account Termination

• Service Modification Rights: Vuno may, at any time and with or without prior notice, introduce new features such as in-app video editing tools, remove existing features, temporarily suspend service, or discontinue all Vuno services. Reasonable steps will be taken by us to inform registered users of major changes to core services, such as the permanent removal of core video-sharing functionality.
• Account Suspension and Termination: Temporary suspension or permanent termination of your account, together with the revocation of all access to our Services, may be imposed by our management team for confirmed violations of these Terms, prolonged account inactivity, or harmful user conduct, with or without prior written notice. Once termination takes effect, you lose all access to platform features, including your uploaded videos and any purchased premium services.

15. Indemnification

You undertake to indemnify, defend and hold harmless Vuno, together with its affiliated companies, directors, employees and authorised third-party agents, against any claims, damages, liabilities, costs and legal fees (including full attorney fees) that arise from your use of Vuno’s Services, from any Your Content that you post on the platform (for example, copyright infringement lawsuits caused by your uploaded videos), or from any confirmed violation of these Terms.

16. Disclaimers

• As-Is Service: The entirety of Vuno’s Services is supplied on an “as is” and “as available” basis, with no warranties of any kind, whether express or implied. We make no promise of uninterrupted service, flawless video playback, or complete accuracy and safety of all user-generated content on the platform.
• No Liability for User-Generated Content: Vuno accepts no legal liability for offensive, unlawful or deceptive content contributed by other users, including harmful videos and false comments. All user-generated content on the platform is accessed by you at your own risk.

17. Limitation of Liability

Neither Vuno nor its partner entities shall bear liability for any indirect, consequential or punitive damages whatsoever. Our aggregate liability for all claims combined shall not exceed the greater of one hundred United States Dollars (USD 100) or the total sum you have paid to Vuno during the twelve consecutive calendar months preceding the claim.

18. Binding Arbitration

• Dispute Resolution: The majority of disputes arising between you and Vuno will be settled through binding arbitration rather than in court. The arbitration will be conducted before a forum agreed upon by both parties, such as USIETAC, under that forum’s official procedural rules.
• Class Action Waiver: Every dispute will be arbitrated on an individual basis. This agreement does not permit consolidated proceedings or class action lawsuits.
• Opt-Out Right: Within thirty calendar days of first using the platform Services, you may choose to opt out of this binding arbitration clause. To do so, send a written notice to Vuno’s management team by email at [email protected] or to the physical address shown in the Vuno mobile app. Your notice must contain your full name, the email address registered to your account, and an explicit statement that you are opting out of the arbitration clause.

19. Intellectual Property Statement

Every video uploaded to the Vuno platform by a registered user must be an original creation of the uploader. Each uploader is required to hold complete intellectual property ownership over the content they submit, covering, without limitation, copyright, trademark, patent and trade secret rights. Uploading or publishing material that violates third-party intellectual property rights is forbidden — this includes, without limitation, the unauthorised copying, adaptation, editing or clipping of video, audio, text or image files owned by others. Where our moderation team establishes that content is infringing, Vuno may delete it permanently without delay and may also hold the responsible user legally accountable. Should Vuno incur measurable financial losses as a direct consequence of such infringement, the user responsible must compensate Vuno in full for those losses.

20. Governing Law

The laws of the State of Delaware, without regard to its conflict of laws rules, shall govern these Terms exclusively.

21. Severability

Should a court of competent jurisdiction determine that any provision of these Terms is unenforceable, that provision will be struck from this agreement, and the rest of the terms will continue to apply in full force.

22. Supplementary Terms

Some platform features — for example, official creator monetization programmes — may be accompanied by their own supplementary terms. You will be presented with these terms the first time you use the feature, and, upon accepting them, they will form binding parts of this agreement.

23. General Terms

• Entire Agreement: These Terms of Service, our Privacy Statement and any supplementary feature terms together represent the complete agreement between you and Vuno, and they replace all earlier agreements, whether verbal or written.
• No Third-Party Beneficiaries: This agreement confers no enforceable rights upon any third party, including other Vuno users.
• Non-Waiver: If Vuno’s management team decides not to enforce a certain provision of these Terms on a single occasion, this does not prevent us from enforcing that provision in the future when a verified policy violation occurs.
• Assignment: Your rights under these Terms may not be assigned or transferred without the prior written consent of Vuno’s management team. Vuno, by contrast, may assign or transfer its rights and obligations under this agreement freely, at its own discretion.
• English Language Priority: Where any conflict exists between a translated version of these Terms and the original English version, the English version will be the sole version with legal authority.

Contact Information

Questions about these Terms, user feedback, or reports of policy violations can be sent by email to our official service support inbox: [email protected]